Product
An agent that answers like your best receptionist.
Give it a name, a voice and clear instructions. It greets every visitor, answers from what you've taught it and collects the details your team needs to follow up.
Everything an agent needs to do the job
- Your instructions
- Write how it should talk, what to offer and what to avoid, in plain language.
- A clear purpose
- Start from customer support, sales, appointment booking or lead capture, then adjust.
- Lead capture
- It asks for a name, email or phone number when a visitor wants a callback or a quote.
- Many languages
- Each agent speaks one of eight languages, so you can run one per market.
- Duplicate and adapt
- Copy a working agent to launch a variant for another location or product.
- Pause any time
- Unpublish an agent and the widget stops answering until you turn it back on.
Stays on script
Agents only answer from your instructions and knowledge. When they don't know, they say so and offer to take a message.
- Hangs up politely once the visitor is done
- Hands off to your team by capturing contact details
- Every conversation is saved with a transcript you can review
- Test it yourself in the Voice studio before you publish
Common questions
Something else on your mind? Ask us.
- How many agents can I create?
- One on Starter, five on Business and unlimited on Pro.
- Do I need to write a script?
- No. Short instructions work best: who the agent is, what it helps with and when to take a message.
- Can it transfer a call to a person?
- Not live yet. Today it collects the visitor's details so your team can call them back.
- Will visitors know it's an AI?
- We recommend saying so in the greeting. You can set the greeting to whatever fits your business.