Product
Teach it your business in minutes.
Point your agent at your website, paste your FAQs and upload the documents you already have. It answers from them, and tells visitors when it doesn't know.
Add knowledge the way you already have it
Your website
Add a page URL and the agent reads it.
FAQs
Great for hours, prices, policies and directions.
Documents
PDF, Word, text or CSV, up to 20 MB each.
Plain text
For anything that isn't written down anywhere yet.
Re-index in one click
Edited your page or file? Re-process it without deleting and re-adding it.
Shared or per agent
Make a source available to every agent, or keep it to the one that needs it.
Answers you can trust
Before replying, the agent looks up the most relevant parts of your knowledge and answers from those. It doesn't make up prices or policies.
- Sources show their status: processing, ready or failed
- Failed sources explain what went wrong so you can fix them
- Delete a source and the agent stops using it immediately
- Test questions in the Voice studio before going live
Common questions
Something else on your mind? Ask us.
- How much can I add?
- Add as many sources as you need. Each uploaded file can be up to 20 MB.
- Does it crawl my whole site?
- It reads the pages you add. Add your key pages, such as services, pricing and contact.
- What happens if the answer isn't in my knowledge?
- The agent says it doesn't know and offers to take the visitor's details for your team.
- Is my content used to train AI models?
- Your content is used only to answer your own visitors. Our privacy policy explains how we and our service providers handle it.